Privacy Policy

Asian Arts Agency respects your privacy.

We understand that your personal information and privacy is important to you. We make every effort to ensure that the information you share with us is recorded accurately, retained securely and used only according to your wishes. We protect your personal information and adhere to all current data protection act legislation with respect to protecting privacy. We do not give out, sell or trade our mailing list data with external organisations. We comply with the Data Protection Act 1998, the Privacy and Electronic Communications Regulations (PECR) and the new General Data Protection Regulations (GDPR) 2018.

Use of cookies and Google analytics

We use cookies (information stored by your browser) to track information on the pages read by visitors to our site to improve the content and offerings on our Website. None of this information uses, or requires the use, of personal information and is processed in a way that does not identify individuals. We do not make any attempts to find out the identities of individuals visiting our website.

Cookies can be disabled on your computer, but this may limit the experience that our website is able to offer. For more information on our use of Cookies, visit asianartsagency.co.uk/cookies

Automatic collection of information

We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals.

Personal information

Asian Arts Agency collects information provided voluntarily by users of the website who sign up for our newsletter, contact us from the website via email, opt-in via an audience feedback form, whilst booking tickets for one of our events, or in person. This data is used to send newsletters and other marketing messages only. Asian Arts Agency treats personal data as confidential and does not pass information on to third parties.

Personal information we collect may include:

  • your full name and title, date of birth
  • email address, postal address, postcode, phone number
Access to personal information we hold about you

You can ask us whether we are keeping personal data about you and request a readable copy of any personal data which we keep about you, by sending an email or writing to us at: info@asianartsagency.co.uk or Asian Arts Agency, Royal Oak House, Royal Oak Avenue, Queen Square, Bristol, BS1 4GB.

Although we may require you to provide proof of your identity in advance, we will respond to your request within 30 days and we will provide the information without any charge.

We will also allow you to challenge the data that we hold about you and, where appropriate, you may have the data erased, rectified, amended, or completed.

Security

The transmission of information via the Internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access. We will process, disclose or share your personal data only if required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements or legal process served on us or the Website.

Mailing List

We use a third party provider MailChimp to deliver our e-newsletter and other marketing communications. We use MailChimp software to help gather statistics on opening rates and clicks on links which help us monitor and improve our communications.

Individuals can unsubscribe at any time from our marketing communications by clicking the unsubscribe link included on every e-newsletter.

You can view MailChimp’s privacy notice here.

Links to external sites

From time to time, The Website may include links to other web sites. We may not be operating the linked sites and we do not endorse the contents, views or products of the linked sites. We do not accept any responsibility for use of the linked sites. You are advised to use linked sites with caution and with due regard to any terms of use on those sites. If you transfer to other sites by using a link from our Website to theirs we may receive aggregate or otherwise anonymous statistical information about your trip and any purchases you may make on those sites. We are not responsible for the privacy policies or content of other web sites and your visit to those sites is not protected by our Privacy Policy.

Questions or concerns

If you have any questions or concerns about our privacy policy, or the handling or protection of your personal data, please contact us at: info@asianartsagency.co.uk or  Asian Arts Agency, Royal Oak House, Royal Oak Avenue, Queen Square, Bristol, BS1 4GB.

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